Category: Uncategorized

Being a failure vs Failing

It’s easy to do what we’re comfortable doing. There’s little risk, after all, in doing what we know we’re good at. But doing what you’ve always done leaves little room for doing what you’re capable of doing. Our industry needs risk-takers, provocateurs, innovators and inventors. We need people who rethink old ideas, who push boundaries, […]

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How to deal with email spam

Feeling a little frustrated about the number of unsolicited emails in your inbox? You’re not alone. That’s because it’s estimated that 89% of emails are spam. And, if you’re noticing a lot more e-newsletters that you didn’t sign up for, you’ll be delighted to know that unsolicited email numbers are increasing and it’s now the […]

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Do you have a customer empathy suit?

Fast Company recently published a story about researchers who created bodysuits to mimic the mobility, motion, function and balance of a Baby Boomer’s body. Why? Because these researchers wanted to understand the challenges that this aging generation encounter doing even the most mundane tasks. They uncovered a lot of insights by strapping on the suit… […]

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