A lot of businesses I speak to raise a common issue with social media: “If I start participating online, doesn’t that open my business up to customers complaining or saying negative things about us?”. My response is always: “How do you know they’re not saying negative things about your business right now?”. Crickets. Me: “What […]
Ahh Twitter. Everyone has heard about it, yet it still sends ripples of fear and frustration through many. It remains seen as a tool for people to blast others with useless information about what they ate, what they’re doing and where they’re going. Since February of 2009 I’ve been trying to convince people about the […]
I speak at a variety of amazing conferences around the world on the topic of Social Media. And although these conferences have recognized the need to educate their attendees on the topic of web 2.0, some have been slow to leverage social media for their own event. I wanted to pull together this eBook to help stimulate ideas […]
Yes, it’s true! #eventprofs turns 1 today!! It’s been a truly incredible year and as I’ve watched the community grow from a small group of people on February 9, 2009 to a thriving community of thousands today, I can say that I’m truly proud and amazed. In celebration of our first birthday, I wanted to […]
I just participated in a few livestreamed breakout sessions from EventCamp 2010 New York. One of which was a session run by Samuel J Smith which used what’s called a fishbowl technique to promote discussion around his topic: Integrating Social Media Onsite at Events. I learned a great deal from watching this session remotely and give […]