Category: Marketing Communications

why your customers may be gossiping about you

Contrary to popular belief, a brand is not a logo, a name or something that your marketing department ‘thinks up’ in a boardroom. A brand is how people would describe your company or your product to another. It’s shaped by the sum of all of their experiences and interactions with you – at every level […]

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Business Strategy: you have 2 options . pick one

One of the simplest rules of business is this: You have 2 options for your business strategy, but you have to choose one: 1) Be the lowest cost provider The largest retailer in the world, Walmart, uses this strategy very successfully. Their single-minded goal is to be the lowest price leader in every community they […]

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sunday spark . the care economy

This latest instalment of Sunday Spark focuses on a presentation given by Gary Vaynerchuk of Wine Library TV fame at FOWA London 09. My takeaway from his talk is that we live in a care economy. A time when being passionate about what you do helps you stand out from the crowd and when caring […]

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2010 Olympics ceremonies . 3 lessons learned

Along with an estimated 3 billion other people, I watched the 2010 Vancouver Olympics’ Opening Ceremonies. And, sadly, last night I watched the games come to an official end. But my viewership was not without some great learnings from this epic event that proudly took place in my home country. It’s OK to make mistakes, […]

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full day social media seminar . emi caribbean

On January 27, 2010, I’ll be delivering a full day seminar on Strategic Event Marketing Using Social Media for EMI Caribbean in beautiful Trinidad. Don’t miss this event – seats are selling fast! Smart planners have recognized that the game has changed forever. Event guests are no longer simply attendees, they are active and engaged […]

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