Are you feeling pressured to participate in social media?
Are you currently participating but feel tugged in all directions ?
You’re not alone…Welcome to social media guilt. It’s all around us. We can’t escape from those dreaded two words (SOCIAL MEDIA). They appear on the cover of magazines, newspapers, our favorite TV shows are on twitter and have Facebook pages, our friends and family talk about the funny videos they recently saw on YouTube. No, social media isn’t going away. But I’m here to tell you that you no longer need to feel guilty.
#1 You might need to focus on the fundamentals first
I would much rather see many businesses focus on the fundamentals of the business before they think about social media. Namely, business model.
Social media is in many ways changing many business models. I only need to look at my husband’s industry to see a great example of this. Michael was a head hunter for 20+ years. Now, approximately 90% of all employers use social media to find and attract employees. The headhunting business model needs to be significantly revised.
I can say the same for associations. I’ve been a member of a number of industry associations and they all hung their hat on Networking and Education. Here’s the problem with that value model. I can now network with more people, across the globe, without ever leaving my office. Instead of being in a room with a handful of people – many of them not my potential customers – I can now use keywords online to find the right prospects for my business, find out about their fears & frustrations, needs & desires, contact them, build a relationship and offer a solution all before I ever meet them in person. Oh, and as for education, well at the click of a mouse I can find the answer to virtually any question I have. I can sign up for a growing list of webinars, read industry blogs, participate in wikis, converse in Twitter chats, and the list goes on. Associations need to revisit their business model.
If you’re business model is unremarkable, you’ll likely be unremarkable online.
#2 You need to do some homework
Spend the time getting to know the space before jumping in to anything. Listen. Find examples of companies you think are doing a great job and identify where their success comes from. Find companies that are doing a terrible job and ask yourself why. Listen to your target market online and find out what their needs are so you can create a compelling solution. Don’t get bamboozled into being everywhere just because everyone else tells you that you need to be there. Be where it makes sense to put your business to connect with your audience.
#3 In fact, be exceptional at 1 thing, not mediocre at 10
We all have limited time and resources, yet we all have limitless opportunities. Smart businesses do only what they can be exceptional at. Why divide your time between 10 different social media sites, when you can be exceptional on 1. Imagine the value to your brand when people recognize you stand for incredible insights & expertise.
The next time someone tells you that you just have to check out that new social media tool, tell them that you’re too busy being exceptional.
[on READY2SPARK] Why people feel guilty about social media – http://www.ready2spark.com/2010/10/why-p… #eventprofs
I am a journalism student in Kansas and the points you address are constantly reiterated to my fellow students and myself on a weekly basis. Making sure that you are using social media outlets that cater to your target market is in my opinion the most crucial. If you send your brilliant strategic message to an uninterested audience it is a waste of time and money. I do think that if your audience is in 10 different social media markets, your company needs to be there too. It is best to be great at one thing and not mediocre at 10, but with planning and manpower, 10 social media outlets may benefit a specific company in unexpected and beneficial ways.
Claire
@Claire – Well said! Thank you for your thoughts – I’m delighted to hear that this is being taught in school. Now if only we could all go back to school 🙂