Wikileaks has prompted a war of sorts. It has made many of us pick sides. Some Internet activists vehemently believe that Wikileaks stands for freedom of speech, while others believe (just as strongly) that too many lines have been crossed. Regardless of which side you stand on, one thing rings true: We are now living in the […]
The 2 most important words in social media In this new era of Social Media, words like engagement, community, relationships, listening all feel a bit like a tune playing over and over again from a record stuck on repeat . And for good reason…but these aren’t the words I’m referring to. I’m not sure if […]
Issues. We all have them. Recently, MyEmma, an email marketing service that I blogged about in the past, had a security breach…a deliberate attack on MyEmma’s account holders (and their contacts) in a specific geographic area. This type of issue could be disastrous for many companies. What matters is how you deal with the issues. […]