I was recently contacted by the CEO of Ciceron in Minneapolis, a destination web strategy company, and they (in conjuction with Destination Analysts in SFO) have just launched a major international study of how meeting planners use technology in their daily business lives.
They are looking to discover the gaps between how meeting planners use technology, and how their partners from CVBs to hotels can help close the gap by providing better user experiences to them.
The survey is here {link}. I hope that you’ll take the time to fill it out as it can garner some rich insights for everyone in the industry. Each person who takes the survey will receive a copy of the results.