I’m in the process of working on a presentation for Event Solutions Catersource on ‘How to turn customers into Evangelists”. I’ve been immersing myself in examples of companies who have provided exceptional customer experiences – so much so, they’ve risen from the ranks of good stories to epic tales. But alas, I don’t have a […]
Join me at Events Asia 2010 in Boracay, Philippines, April 28-30th! I’m very excited to be a part of this great event. I’ll be joining some fantastic speakers including Max Lenderman, author of Experience the Message. The event will be held at the beautiful Boracay Ecovillage Resort & Convention Center (you may recognize the name […]
I just participated in a few livestreamed breakout sessions from EventCamp 2010 New York. One of which was a session run by Samuel J Smith which used what’s called a fishbowl technique to promote discussion around his topic: Integrating Social Media Onsite at Events. I learned a great deal from watching this session remotely and give […]
I attended AdBall – a Fashion Fetish Event – last night. It was a bacchanalian gala held to signal the end of Advertising Week 2010. I was generously invited by the men of 5th Element Events (one of our Blog Sponsors) and, with camera in tow, set out to let my hair down after a long […]
I just came across a post from Debra Roth of Pink Inc (aka @PinkDeb) on Facebook and thought it was important to share. In her post, which you can read below, she expresses some concerns about the state of the economy and its impact on trade conferences as well as the the production (or in […]