One of the simplest rules of business is this: You have 2 options for your business strategy, but you have to choose one: 1) Be the lowest cost provider The largest retailer in the world, Walmart, uses this strategy very successfully. Their single-minded goal is to be the lowest price leader in every community they […]
This latest instalment of Sunday Spark focuses on a presentation given by Gary Vaynerchuk of Wine Library TV fame at FOWA London 09. My takeaway from his talk is that we live in a care economy. A time when being passionate about what you do helps you stand out from the crowd and when caring […]
Until I saw this video, I’ll admit I knew nothing about Sylvester Stallone. Let’s put it this way, if we were playing Sylvester Stallone trivia, the extent of my answers would include, “he was in Rocky”, “he speaks funny” aaaaaand “he has a psychic Mother”. That’s it. Unbeknownst to me, he’s got a killer story. […]
If you’re a Seth Godin fan, you may have seen this video. After a 37 year-old copywriter is laid off from a large ad-agency in 2008, he starts a blog for other unemployed ad professionals. Once the site launched, he decided to create a promotional video featuring the faces and stories of other laid-off execs […]
I’m in the process of working on a presentation for Event Solutions Catersource on ‘How to turn customers into Evangelists”. I’ve been immersing myself in examples of companies who have provided exceptional customer experiences – so much so, they’ve risen from the ranks of good stories to epic tales. But alas, I don’t have a […]